Why Choose Us?

At Safe Gap Year we are focussed on providing ‘excellence in customer service’. We pride ourselves on our professional and effective approach and our high success rate with participants choosing us as their training provider.

The way we judge our own performance is in the feedback we receive from our clients. Please visit our Testimonials page to see what some of our clients say about us.

After every workshop we ask candidates to complete a feedback form; we always ask for honest comments, good and bad. This allows us to assess and improve the level of service we provide. We regularly make changes based on feedback we receive, as we understand service levels reflect what our clients think, not what we think.

We employ only specialist instructors to deliver our workshops and provide client services; all our trainers, instructors and consultants are highly experienced in their fields. They work with the objective of providing clients with the skills and knowledge to travel more safely and to make the most out of the opportunities presented to them.

The experience of our trainers brings the subject they are teaching to life. Our training is based on a variety of training methods and includes open learning, classroom based learning, scenario based learning, group work and interactive discussion; this approach allows us to meet the preferred learning styles of all candidates.

We are always happy to provide our clients with advice and ‘after-service’ if they require further information on any of the subjects we specialise in. We always give our honest professional opinion based on our years of experience and close contacts with sector specialists.

We understand the particular needs of each sector we work in. The advantage of working with a wide spectrum of clients is that where appropriate, we bring experience, ideas and solutions from one sector to another. We always look for comprehensive, innovative and realistic solutions; rather than just suggesting the 'one size fits all' answer.

Complacency is something we teach people to avoid in the workplace so we certainly make a point on not being complacent with our clients. Providing excellence in customer service and customer satisfaction is our starting point, improving on this start at every opportunity, is our goal; our success is measured by the success of our clients.

‘Safe Gap Year’ is a ‘Beyond The Blue’ company. Beyond The Blue is a ‘BIIAB Grade 1’ Training Centre’ (The BIIAB describe Grade 1 as ‘demonstrating outstanding quality procedures’);